FAQs

The most accurate way to determine your ring size is by having it professionally measured at a local goldsmith or jewelry store. They have the expertise and tools to ensure precise measurements.

If you cannot make it to a jeweller you can also order a ring sizing tool for the cost of shipping.

Here is our international ring sizing chart displaying our European ring sizes and their corresponding conversions for the US, Uk, and Japanese sizes.

Yes, we do ship orders to the United Kingdom, but it is currently handled on a case-by-case basis. For shipping eligibility, orders must have a minimum value of £135, excluding VAT.

While you are exempt from paying German VAT, please be aware that you will be responsible for any applicable import VAT and fees associated with the shipment.

Alternatively, selected pieces are available for purchase through Finematter, offering affordable shipping options with all import fees and duties covered. Opting for this option ensures a seamless purchasing process with added convenience.

If you have specific inquiries or need further clarification, feel free to contact us. We are here to assist you for a smooth and enjoyable shopping experience.

See our jewellery care instructions here: Jewellery Care